Technical I can't trade because it says mi ip is banned but its another ip, not mine

[Paquetillo]

I can't trade or go store because it says mi ip is banned but its another ip, not mine. I always play at home so didn't know what was that. Please, fix it. Thanks.

[skullatbash]

send an email to [email protected] for support

[Paquetillo]

Thanks skullatbash