good morning people

I came here to report my problem with the COINS purchase system on this site

Before, I could buy without any problems through FasterPay, but today when I tried again, it just gave an error and the site said that I need to wait a few days to buy, and 1 week has already passed

same thing with the Credit Card, I tried to buy it using that option and it also gives me an error

Does anyone know of a way to resolve this???