1. Item purchased with points not in mail.

    Hello,
    I purchased an item with points and I did not receive it in the mail.
    Am I out of luck or can I get the points(Not coins) back somehow?

  2. Did you buy it with right character?

    There's no support for missing/wrong point items.

  3. It's on the wrong character. Rookie mistake.
    Thank you for the reply.

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