Hello,

I have logged onto this account after a year and I was surprised that I was not able to find any of my characters on any of the realms.

I had some characters since in the history of the account it is clear that I purchased some heirlooms with points. I just am, for the life of me, unable to remember any of the names.

Also, I believe that no one got access to my accounts by looking at the account history. I recognize all the logins and password changes.

I would create a support ticket but unfortunately there is only a "Ban Appeal" option when choosing from the drop-down list.

Has this happened to anyone else?

Thank you in advance.