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Edited: December 25, 2016
I've checked in-game myself and there is only one visible present at the moment. I don't know if they need time to activate or what. I'll share this thread.
I already finished merrymaker this year and also got 'He knows if you've been naughty' last year. I've seen a lot of people getting said achievement today but i can't open any present :/
I have the same issue on some characters as well on Lordaeron, Icecrown, Neltharion and Frostwolf Horde and Alliance.
Not that big of a deal for me, but for players that only have 1 or 2 main characters, I would not be happy.
Im having this same problem!! no option to open any presents and the event ends tonight!! its the last acvhement I need for merrymaker!
same problem here, only on one of my characters there where presents underneath the tree, i send an ingame mail to a gamemaster and he adviced me to
report it on the bugtracker