1.   May 14, 2018  
    GIEGERRE's Avatar
    GIEGERRE
    Member

    Buy wrong item

    Hello i buy wrong item in the store (Donate) what can i do? i want refund my Shadow Edge (22 coins) and buy Oathbinder, Charge of the Ranger-General - heroic polearm (23 coins) but tomorrow i go away from home on 3 days. Im donated 24 coins = 20€. Now i have 2 coins on account but i want refund SHE 22 coins and buy Oath for 23 coins but im not here to friday, is here any option to do it without me?

    Char: Giegerre (Warrior)

    Thank you
    Edited: May 14, 2018
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  2.   May 14, 2018  
    Peregrine's Avatar
    Peregrine
    The Wise
    Just describe your issue, they will refund it when they see ticket. Make sure you are logged out.
    Average ticket response time is between 12-36 hours depending on which day of the week it is.
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