Old Account Recovery

I have stopped playing MoltenWow for more than a year now. I was a donor. I tried to login back to my old account but the information was not in the system. I tried account recovery and it produced the same results. Any GM's can help me?

Account name : yaujuh20

Not GMs, no.
You will need to open a Support ticket (one of the options at the "My Account" section) to get assistance in recovering it.

Okay. I have done so. Thank you for your reply.