My donation weapon is gone

Yesterday I wanted to do a rdf hc and I realied my weapon was gone, mithrios Bronzebeard legacy hc I have contacted the staff in game and I waited for 3 hours before logging out.
Is there anyway that I can get my weapon back?
My chars name is PallySally (alliance) on the icecrown server
thank you in advance

Tickets usually get answered within 20 hours , wait a few days and your error might be fixed.

Make a support ticket on website here. Ingame support can't help you with this.