happy new year

hi and happy new year
i buy trinket with coin for this account paladin its name madnessret and mistake select in buynig buy for warlock lvl 10 in this account its name idivinel please send sharpend in bag of warlock to paladin
from idivinel to madnessret 2character in this account ( account in iccrown realm)

Make a support ticket on website here.

Greetings,your answer is here

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Originally Posted by Mercy

I bought the wrong item, can I get a refund?
This depends...

If you bought an item from the point shop, there are no refunds at all. The purchase box clearly stated what item was being bought and where it was going.
If you bought an item from the Trade tab, there are no refunds.
If you bought an item from the coin shop within 24 hours or the item is bugged, then you should submit a support ticket here.
If you bought an item from the coin shop and it's been more than 24 hours, then there are unfortunately no refunds after that period.

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I cant confirm since i am not a premiun user, but you should see aditional options for the tickets on the Support Menu, like Item Missbuy or General Enquiry, you must create a ticket explaining that.