Could not customize character.
I just recently purchased a character from the store and with it I bought character recustomization. And sadly I'm getting the message "Could not customize character". I have read a few other posts mentioning that it might have something to do with WoD models etc. I don't use the WoD client. My assumption is that the seller was however using the WoD client models. I tried downloading the WoD client to see if it would work then, but the torrent doesn't seem to be working at the moment. At least for me anyway.
Thanks.
(PS: I posted this by mistake into "Ask the staff" but meant to post it here, don't know how to delete that post, sorry!)