Retrieving and old account and character

Hello,

I am glad to write u after a long time, I stopped playing WOW for 5 years ago and I had characters on this account. I have played a lot and now when i am trying to start playing again i am seeing that my old characters are deleted. So i hope there is a chance and a way to get my character back. I would be very happy to hear positive answer about it.. I would like an opportunity to retrieve my old characters back and start playing WOW again. Hope to hear from you soon.

Best Regards,
Nikola

Be sure to email [email protected] in case they don't respond here. You can make a ticket in game so GameMaster's can lead you to next step.