Characters deleted

hi, i used to play in warman a while ago and now i don't have my chars.

can i have them back ? or at least one ?

How do i do it?

Thanks for your help.

Regards.

it wouild be helpful to know:

1. When did you play last time?

2. On Which realm?

3. Did you look for your character just on website or even in-game by logging with a client?
If no characters on website -> it means they are flagged for a rename so you need to log with client to set new names

4. Is your account premium?

5. What level were your characers?

1. i don't know exactly but maybe 2017

2. On many i think, icecrown and frostwolf

3. i've already logged in game and i have no chars

4. i think not

5. at leats 2 chars max level

https://www.warmane.com/account -> check "Donation rank" to see if your account is premium or not.

if premium, open a ticket on website to find out what has happened to your chars:
My account -> Support -> create ticket -> general enquiry

not premium -> then send and email to [email protected] for support

Thank you !! :)