Blackrock rampant hacking in Gurubashi
Every day, there's at least one flying hacker in Gurubashi Arena ruining the fun for everyone else. They're most often on DK (pulling people underground and sending them into an endless fall under the map) or on a priest (doing the same thing with Mind Control).
I report these people every day via in-game tickets (I write their name, what they're doing, and post a link with screenshots), but the tickets stay open for 7+ days without any resolve. Even when the hacker does get banned (I've seen this only once), it's an account ban and they just make a new account and are back at it in like 10 minutes, lol.
What can be done about this? I understand GM's probably have a lot of stuff to do in-game, but Gurubashi is a PvP place where I like to hang out but as of the last few months it's almost unplayable. Also makes the server look bad when a new player goes out to Gurubashi to see what's up, and gets pulled underground by a flying DK, and either dies or falls endlessly (until he alt f4's and logs back in).
If you need more manpower, I'm willing to volunteer to be the Guru police, for free. Give me GM flying, speed, invisibility and an option to ban these bastards, I'll document every ban as per your guidance... Or employ more GM's, or do something. Tickets are too slow and reporting via them doesn't work for this problem...