Old Account / Don't know the email

Hey Guys,

This new announcement got me very exited to get playing again on Saturday. My problem is that I have/had an old account that apparently is still active but I have no idea what is the email that the code is going to, any idea on how to find that email? I have the username and the password but when I try to log in it asks for the code that gets sent to that email but I do not know which email. I have changed PC's so many times since the last time I played that it might even be an email I don't have anymore.

Any help would be much appreciated.
Best Regards,
ZgriblesPT

You'll have to contact the support.

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Originally Posted by Proterean

Frequently Asked Questions

I have lost or forgotten my email and cannot access my account

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from

You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

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[UPDATED] Account security improvements

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Originally Posted by OhieMitzen

You'll have to contact the support.



[UPDATED] Account security improvements

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Thanks for your help. Will send them an email with the info and wait for the reply.

Best Regards,
ZgribelsPT

Hello,
I have logged in this old account I had and I see that all my characters are deleted?? Is there a way I can get them back?

Quote:

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Originally Posted by ZgriblesPT

Thanks for your help. Will send them an email with the info and wait for the reply.

Best Regards,
ZgribelsPT

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Hi!I wrote them an email for old email as u.If they answer you please feedback us here!

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Originally Posted by LordDamaskinos

Hello,
I have logged in this old account I had and I see that all my characters are deleted?? Is there a way I can get them back?

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Inactivity Cleanup and Gold Squish for a healthier economy

If you played on Frostmourne - Season III, then you need to transfer your characters to Icecrown. You can do it here: https://www.warmane.com/account/services

Last option is that your characters were deleted by another user. Either somebody you're familiar with, or somebody random.