how players can contact head gm if nothing has been done to a botter after report ?
whom to write and where ?
should any screenshot with previous ticket be attached ?
http://forum.warmane.com/member.php?836535-Aldtharios
That's his profile on the Forums.
This isn't an "alternate" way to make reports, though. This is in a case you have a complain about a GM/the GM team, such as you being completely sure of a report that you are completely sure was disregarded.