Technical i cant access my another account

[GorgoXx]

Hi i cant access my old account

I have the password and everything but it asks me for the authentication code and they send it to me by email, the problem is that the email to which the account is linked was on an old computer to which I no longer have access, so I cannot enter my account, is there anything that can be done about it? I have proof that it is mine.

[OhieMitzen]

I have lost or forgotten my email and cannot access my account

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from

You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

[UPDATED] Account security improvements