I would like to take a moment and ask you, the community, for a moment of attention.
I have observed that Bug Tracker,hmm how should I call it, status (y/n?) has been going down lately.
When I see a Bug Report; instead of it being informative, it is sometimes filled with bad word, thoughts and opinions, questions and some other things, as well walls of text with no information at all sometimes or generally false information (though I don't mind those two as we all make mistakes sometimes). And lets not get started with comment section.
Bug Tracker is a tool that is used to track issues with the game.
And instead of spamming "gm fix pls" or using curse words and other not very nice things it would be best to post something informative.
Good reports amount to bugs being fixed sooner, as opposed to reports being full of nothing.
From this moment on those that act in an uncivilized manner will have their BT privileges removed.
Now lets go over how a BT report should look like for a moment.
Name - Name should be a few or single words that you can use to identify the issue, it being unique is also better as it easier to find when searching.
Contents - Contents should contain "What is the issue" "Where is the issue" "When is the issue" "Why is it an issue(I don't mean why it is an issue to you but based on some proff, eg video shows how it should work[works differently])". Now this field should not contain what you think, feel or hope. Simply, answer those questions, when/where/how/why in short but clear manner.
You can attach screenshots, links, videos or anything that we can find useful in identifying and reproducing the cause.
Now the big one, comment section - Comment section is not to be used to discuss your 3.1k rating, how others are scrubz, how we suck and alike. Comments are there so you could add more INFORMATION to the report, if its lacking it or simply making it better backed up, that's it. Take your personal matters to PMs.
Now this is coming from me as I feel kind of disappointed, but I can guess that others that deal with Bug Tracker feel in kind of similar way.
So please, I ask you. Behave in civilized manner and constructive information only, nothing else is to be posted there.
Thank you for attention.
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QA Team
Bug Tracker Notice
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Member
...Does this have something to do with me by any chance?
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QA Team
Also, forgot to mention (Warning caps lock) SEARCH BEFORE POSTING, duplicates, duplicates, duplicates, there are sometimes even almost a dozen reports about the same issue. Instead of making a duplicate (I know clicking "Make new <something>" buttons is very tempting) search for the issue you're experiencing and add information there, one full report is much better than 5 incomplete ones, not the mention no clean up required.
Also if you have some issues regarding something in BT, do not open a "report" to write up whatever, pm me.
I don't know. Wasn't aimed at anyone specifically but more at everyone generally.
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Member
Is there any point on posting on the bug tracker now for the wrath realms that getting this new lord clone when its done?? I thought no fixes now on other the other realms because they getting a fixed clone of the new lordaeron core?
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QA Team
If they are not of immediate importance, no.
and those should be reported by pm anyway.
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Banned
This is actually the third WoTLK bugtracker that is going to be wiped. Very nice. You ask for something from the users, but don't respect those who spend their time reporting bugs.
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QA Team
/plot twist, nothing was wiped.
On a more serious note, nothing was wiped in a sense you think about it.
However, since we are going to use Lordaeron core as foundation for future, you can say that everything that was ever done on current (non-Lordaeron) core was a waste of time, but you could be only partially right.
Now respect here is a relative term, they did so in order we could progress (as a whole) even if their effort was fundamentally negated we still reached the goal of their effort, so I don't think they will mind.Edited: October 8, 2015
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Banned
The old bugtracker that was integrated in vBulletin disappeared.
The old Redmine installation disappeared.
This new bugtracker, with hundreds or thousands of bugs in it, will have to be wiped if a completely new core is implemented.
Of course I guess you have backups, but that is not the point.
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QA Team
We can talk about it all you want but there is nothing to be concluded.
Playing games is a waste of time also if you look at it, so is living as dead is certain.
Visions may not overlap but the joint goal has been reached.
I would also add that in order to progress, you have to turn a new page at some point of time. Make a fresh start, a new beginning. So there is no need for hard feelings, I understand not all of your reports (and wishes) could be fulfilled but, we are trying to do the most we can. Even retail has issues and they are so much more, broader in every term.Edited: October 8, 2015
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Banned
I completely support your decision to take the recent Trinity core instead of the age old software that powers Deathwing and Ragnaros at this point, but if you are going to do that, it would be good if you were respectful to those who spend their time reporting and triaging bugs and had a warning somewhere in the bugtracker stating that that software is going to be trashed and that no bugs (unless they are exploits or crashes) should be reported anymore.
But if by that you mean that wiping a bugtracker full of confirmed bugs is a good idea (talking about the two old bugtrackers), no, it definitely is not. If the butracker goes out of control, it is because you need more people triaging bugs. Something that, by the way, lots of people have done gladly and for free in the past. (Like me.)
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QA Team
Well hmm, I'm not sure where to begin here. Its just not as simple as you think, and I'll leave it at that. Lets not pursue this further as it is getting off-topic.
PS : Same thing happens on retail every expansion.
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Banned
If you feel like it deserves more discussion, I would love to talk about it in private if you are in the mood. I know the bugtracker has been filled in the past of invalid bugs in a malicious way, but I guess this is unrelated to this.
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Member
I posted the thread about third Bugtracker reports wipe and admins closed it instantly. About this Lordaeron, How the hell will people from DW and Ragna report Bugs when they dont play on same core. Can you tell us where to report bug from Deathwing? As thing are now, a player from Deathwing has to wait and pray to God that someone playing on Lordaeron will report the bug that he has present on Deathwing, cos reporting DW and Ragna Bugs currently means nothing. From my perspective, and perspective of 7000 players online (which is still more then Lordaerons 5000) we can not report bugs, and can not hope thy are going to be fixed. And not only that, all we worked and reported will be wiped with the new core, which means even when that happends, we wont be able to report bugs because we have to try that new core and find out what is bugged. Now we are stacked in dead zone and are pretty much helpless. Wotlk bugs even on Lordaeron can not be identified instantly because player are limited to lvl 60 atm and can not even try LK raids, dungeons, quests, achivements etc. All this to me smells like postponing the Warmanes biggest problem, and that is bugs. Warmane has great community, great marketing, lidership, vote system, but unlike other servers it has great bugs. Now don't ask me to name you where people can find this much populated server with less bugs, cos there are ones with 50 000 community that has way less bugs then Warmane, and I personally tested it.
And about people swear and comments on bug reports. What you expected? There are crucial class bugs that last from opening of molten, reported 3 years ago on 3 different Bugtrackers and still are present. You say you are dissapointed but I would say community is dissapointed and frustrated.
During old Vote point shop there was a way to obtain BR Lair achivement with voting for final boss head and compleating the quest. There was no other way to do that ach because boss was not in instance. Now, we can not even obtain it trough vote shop cos you removed those items from it. This is only one example of dissapointment.
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Field Medic Moderator
They don't. Those bugs are irrelevant, unless they're the same on Lordaeron's core, since the old core will be replaced by the new one in the future.
What sort of bugs would you like to report?
LoS? Fixed.
Pathing? Fixed.
Ulduar? Fixed.
Vanilla quests? 99% fixed.
TBC and Northrend quests? Work in progress, 90+% fixed.
Loremaster? See above.
Class abilities and talents? Being looked after very closely.
Sounds to me like you're complaining just for the sake of complaining. If you don't want to help us with a proper ground-up approach to fixing WotLK, that's perfectly fine. But you can't complain about the pace if you and others aren't willing to do your part. Why would you even bring up other servers? How are they in any way relevant?
I can't help but ask: Have you been living under a rock? If you had been keeping up with the news and the goings-ons, you'd know what you've just said is naive and uninformed.
You're treading a fine line here. Please, don't push it.
Ultimately, we're asking that the bug-tracker be used properly. It's a very simple concept. If you can't do that, then you have no business using it.
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Member
You should probably narrow the amount of people who can report and comment in Bugtracker. Maybe based on Community Rank? Veterans should probably know better how Warmane works, their specific glitches and those people generally tend to be more mature.
Those who could not post bugs or comment should have separate section in forum to satisfy their needs, so they can not feel abandoned.
Just a suggestion.
