So yesterday I was doing a dungeon and the boss dropped two items, I accidentally needed on the wrong item. It was the last boss and I usually don't stick around so I didn't notice until I got a very offensive whisper from the guy that needed the item and ended it with "screenshoted and reported". I didn't get a chance to actually give him the item cause he instantly ignored me. So I now got a FIVE DAY ban because of it.... Fine I made a mistake but I tried to make it right. Plus it's not like it was in a raid, or even a max level dungeon. It was a drop from Scarlet Monastery... Is there nothing I can do about this?
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Member
Banned for an honest mistake?
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Forum Veteran
You can make a ban appeal using support system on website. But ban appeals are lowest priority and usually take around 1 week. So there is nothing you can do to get the ban removed earlier.
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Member
Okay, I feel like I was unfairly banned and now I have to actually endure the five days. I don't really see the justice in this. Is it really that easy to get someone banned? A screenshot of someone needing an item that you actually wanted? Is there no investigation or even give me a chance to make it right. I didn't even get to tell my side of it.
I can understand if you can provide a chat log with malicious intent or if the person does it repeatedly, but banning someone for 5 days (a new player with most likely change servers because of it) for mistakenly needing on an item, who tried to give it back seems extremely harsh. I could understand it more if it was during a raid or a max level dungeon where gear actually matters. But we are talking about a level 35 item which would replaced within an hour most likely.
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Forum Veteran
There is some investigation, which probably concluded that you pressed need on an item that you did not need. 5 day ban is a chance for you to make it right next time. They don't give any warnings for breaking rules in game, just bans. With ban duration increasing every time, leading to a permanent ban after a few times.
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Member
Yes I did press need on an item I didn't need. However, I did everything I could do after the fact. If the person that reported me doesn't give me a chance to give him back the item then he is obviously not interested in the actual item and is then only after some kind of revenge, no?
I completely understand the reason why I got banned and I am not arguing that I didn't technically ninja item, I did. But I feel like a five day ban on a level 35 item that I did everything I could to give back to him is an extreme overreaction. I could have taken a few hours ban, even a day. But five days?
Does the item even matter? If I can prove that someone in Ragefire Chasm needed on an Iron Ore that he doesn't need, will that person also get a five day ban?
I'm not trying to argue the ban, I made a mistake and I guess I will have the pay the price (even though the duration seems unfair). I am just trying to understand the system. I feel like banning someone for five days intentionally or not for needing on an item at level 35 is extremely unfair. I can understand if it's a raid item or a max level item that you actually need and wont be replacing within an hour or two.
The punishment should fit the crime, I feel like that's a fair statement.
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Forum Veteran
the level of the item doesn't matter. if you need on gear that you don't actually need than you can get a ban for it. maybe next time you'll pay attention to what you're doing.
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Forum Veteran
It might be because of his previous experience with people who press need on items they don't need. Not all of them are interested in giving the item back.
It could probably be lower but ban times are the same for low level dungeons and max level heroic dungeons. But ban durations are not up for discussions as far as I know.
Probably not. It would be harder to prove that he doesn't need it and you do. It's easier to prove when it's an item you can equip that has stats that can be used by specific classes.
If you do it in a raid, the ban is 30 or 60 days, don't remember exactly.
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Overwatcher
The punishment is for taking an equipment piece you shouldn't have. Which piece it was isn't relevant to the punishment, there are no "tiers" for the punishment based on the level of the item as the idea is not doing it ever, not "on this it's less bad than on that."
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Member
Fair enough, but doesn't that seem unfair to you? I obviously made a mistake and right after I tried to give him back the item seeing that it was a mistake and I didn't intentionally ninja loot. Getting a five day ban even after trying to give him back the item seems pretty unfair to me. It pretty much means that I can single handedly get people banned (and most likely not come back to the server) for 5 days even if it's an honest mistake. The system doesn't allow mistakes is what I am trying to say.
I'm trying to get the point across that banning someone for five days for their first time offense seems pretty harsh. I understand that you are trying to show people that you shouldn't do it. But I feel like if everyone who ninjas an item gets a five day ban, no matter the item, they could most likely end up leaving the server. Like I said previously, I don't mind waiting out the time but I still feel like the punishment should fit the crime even though this was a mistake.
So what I am trying to say is that maybe there should be "tiers" for punishment. A new player like me who is low level would most likely stop playing on the server if they would recieve such a long ban. I wont because I like the community and other reasons.
A player would obviously get more upset if they lost an item at max level in a heroic dungeon than in a lower level dungeon. In my opinion a person who reports someone for a thing like this is only out for revenge and it's only for a self serving purpose. Not for the good of the community or the server. But that's only my opinion.
I just feel like the person who reports things like this should have to prove I took it for malicious reasons or that I repeatedly took items throughout the dungeon, or if I got several reports to deserve a 5 day ban.
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Overwatcher
Again, the punishment is for taking the item. If you did it and the person wants to report you, they are within their right and you will receive the due punishment. If you run a red light because you were distracted or for "malicious reasons," the punishment will be the same, if you want a parallel. If a new player stopped playing for receiving a five days ban after breaking on of our rules it would be on them: a rule was broken, a punishment was dealt, that's all there is to it. It's quite possible that you were reported just for revenge over something they didn't want, but take it as a lesson to not do it again in the future. You aren't being punished for something you didn't do, you just dislike the punishment, but as someone else already said, while you are free to have an opinion, the punishments themselves are decided by the GMs and aren't up to discussion.
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Member
Right, I am not trying to say I am being punished for something I didn't do. I stated many times that I did take the item. But I am trying to say that being banned for such a long duration for a MISTAKE seems very inappropriate. The only reason I dislike the punishment is because I like the server, I like the community, I even donated after just one week of playing cause I was really enjoying my stay and then recieving such a harsh punihsment for an honest mistake just feels like a slap in the face.
I could understand if I was acting in rude manner or didn't care and just took items for the fun of it. But the main point is that I made ONE mistake after playing on this server for a week and I am now banned for 5 days.
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