Account security improvements

[Obnoxious]

any ETA on 2step auth reset from account retrieval page?

Nothing specific.

I was told it is being worked on and shouldn't take much longer, but that's about it. I asked about the possibility of doing it manually on our side for cases like yours and Sathor's meanwhile, Smyth said he'd see if he can find an alternative, but no promises. It will be solved one way or another anyway.

[AndyQi00]

I need to change my email address, but the email I sent you has not been answered for 4 days.

[Palutena]

My friend, once you logged in with a code on your PC, you don't have to do it again, only when a new system wants to login, correct me if i'm wrong, but I just used the code once, and now I can log in everytime without using the code all the time, this is very good pre-caution, however, shame that some people lost their account this way, maybe it means they haven't got it in a legitimate way, not being able to access the mail you use to login, or to get the code, is totally on you, just backing up Arbiterone here, cause everyone here seems to be crying for no reason

I had to put the code only once as well.

Question for staff. I send an email 4 days ago but had misspelled the username, i got a reply in 16 hours and i replied back and its been 3 days. Should ive not sent a reply and just resend a new email or did i get lucky with the first one before the inf@warmane got flooded with emails?

You got lucky indeed. There are hundreds of emails now.

[Duderinho]

I just logged in for the first time since Warmane implemented this. First I already had 2 factor authentication via email enabled.

My experience is exactly the same as before. I have a GMail address, and I received the code basically instantly.

One tip, as it was previous suggested, is to not have too much of a pause between when the website asks you for the code and when you actually enter it.

Why would you create account with fake email addresses?

In any case, I understand that it may be difficult for others in countries where the internet is restricted, though I'm not sure what the solution would be. Maybe contacting support about removing two factor authentication on their account?

I logged in 2 days ago using a code received on email, and I'm even still logged in now, without accessing the website or the game in the meanwhile.

I get that some people like multiboxing for example, but still, some of you with issues created accounts with fake emails, for example. I have to agree that they a you problem, and not a Warmane problem, though maybe 7 days in advance could've been better, allowing more people to maybe notice the announcement and try to do something about it.

Luckily they enabled the + or . thing while using Gmail. Basically if you have a Gmail address, for example [email protected], the any combination of letter and dots in the part before the @ is basically also your email - I mean you can use it and you will be the one receiving the email (for example [email protected] / [email protected] / [email protected]).

Same goes for using +, but in a different way. For example if you use email+<insert anything here>@gmail.com, you will receive the email (for example [email protected] / [email protected]).

Some info from Google here: https://support.google.com/mail/answer/7436150?hl=en (at least about using dots)

[Obnoxious]

though maybe 7 days in advance could've been better, allowing more people to maybe notice the announcement and try to do something about it.

The thing is, if people never bothered with keeping the email they used to create the account, it wouldn't be extra days that would make a difference. For anyone that has access to their emails, the most it this would be is a surprise, then they would get the code(s) and access normally. Everyone else would have to get in touch with Support to fix the issue they created anyway. Going by human nature, extra time would just mean people delaying it until the last moment, and creating a wait time for tickets just the same.

Let the people decide and you don't look like communists

This is a privately-owned business, not a country.

[LezChap1]

The worst thing is the google security system, i had to give google my telephone number to "prove my identity" in order to log into my email.
I know my email, the password and i had a recovery email ... but no they want any phone number to let you log back in after few months of not logging in.
How does a random phone number prove the identity of the owner of the email ?
They know now all my operating systems IDs, phone ID, my telephone number, my IP and can geo-locate where i live and where i travel.
I bet in future i have to prove my identity with dna-id or some other bull****.
How the f.... is this legal ?

That's between you and Google, and has nothing to do with Warmane.

[Arbiterone]

I don't see the relevance of what you ordered. You probably have too much time to waste, even though school has started and you thought of commenting on nonsense...
On a different note; When 90% of the community tells you that you did something wrong, why don't you correct it? Because of this, there are also these frustrated people who comment nonsense.
If you can only afford a PREMIUM account or worse, not even the same one; me who supports the community from before the reset; I donated on all accounts...probably around 8 accounts, why should I have to accept this nonsense called "2step" without my consent? I don't know all the email addresses anymore; some are still on yahoo because it doesn't bother me at all; but with this nonsense I no longer have access to the accounts...

Where did you get this "90%" statistic?
For every post in this thread, there are hundreds of players playing every day.

[Mitzen]

I got problem with mine main acc email is no longer exist can I change email becose I cano't get code for autent or what can we do to change email.

https://forum.warmane.com/showthread...=1#post3196135

Check the "I have lost or forgotten my email and cannot access my account" part.

[Mitzen]

Thanks i have now 3 accounts blocked cause i dont remember the email.

Temporarily blocked* until you contact [email protected] with relevant info:

I have lost or forgotten my email and cannot access my account

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from

You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

Actually frustrating logging on gmail every day to see the code just because my IP changes...i don't even use any VPN or nothing else.

You can still enable Google 2FA for more convenient experience.