Hallo,
i still have not recieved the 100 Vote points reward from the 10k likes Facebook event. All my friends got the points and have already spent them, also the warmane team officialy anounced that the points have been distributed witch obviously is not true -> in my account there are 10 points witch i claimed today!
My question is:
When will i get my 100 Vote points? If you deny me what i have earned please do send me a feedback why in this post!
P.s. I have liked the page on facebook, also i have loged in the game for the past 5 days every day on frostwolf. Basicly i've been active and i participated in the event.
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Banned
FB Milestone
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Field Medic Moderator
You should have those points now, if you were actively playing and collected at least 10 points recently. If you haven't collected points recently, then you won't receive those points.
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Banned
Thank you for the Reply! It helps alot!
Now i woud like to claim my 100 points for the event, and thanks to the reply my argument is ready. I will describe below exactly what i have done step by step and the information that the warmane team has provided. Based on this argument i anounce a claim towards warmane for those 100 points:
1.Timeline:
1.1 Exactly 1 day ago i understood from the community ingame that there is this event - Community milestone, get 10 000 like on the Facebook page: https://www.facebook.com/warmaneofficial , and the entire comunity gets 100 Vote points as a reward.
1.2 Several hours after i understood about the event i took part in it, went to the link above and clicked the like button at the facebook page
1.3 Around 22:00 o'clock local time ((UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius) i see this mesage -
"Facebook milestone of 10,000 likes has been achieved and all active accounts have been awarded +100 points!" , posted @warmaneofficial/posts/86870291986997, Facebook. In this moment i see the words "ACTIVE ACCOUNTS". My understanding is that the evnet has come to an end, the goal has been achieved and everybody has been rewarded. But there is extra information that i did not know from earlier,so i go and check the "Terms of Service" "Privacy Policy" "Refund Policy" statements once more (once more becouse i have read them when i registered) to see if there is definition on the term "ACTIVE ACCOUNT" - there is none. I check facebook page again, there is no definition i check my email to see if i got a message and there is none, i check the verification email from my registration and there i find this line " Please click on the following link to activate your account in-game and on the forums.
Activation Link: https://www.warman..."
By this statement the warmane team claims that when i click the link my acount is ACTIVATED or basicly if you have to describe the acount it is ACTIVE becouse i have ACTIVATED IT ! I will remind you here that nowhere the warmane team has described what an active account is exept in this message - so basicly my acount is activated, active acount - it is not passive !
1.4 15' later after the search i log in @Warmane official site, and i see that i have 0 Vote points, i conect with the community inside the game on the realm Frostwolf to check if anybody got points, turns out 8 out of 10 replays i got, the players got their points.
1.4.1 I collet my first 10 points form the site, i was unaware that there is such function before that moment
1.5 After some time i check the warmane website and there i find these - "Facebook milestone reached! June 14, 2015
Facebook milestone of 10,000 likes has been achieved and all active accounts have been awarded +100 points!" here the warmane team is claiming that the event is officialy over. I got convinced that there has been some mistake becouse it can not end without the reward distribution and than it hit me, the event has ended but something hapened with my account in particular.
- at this point i used the suport system in the web site becouse i was not aware that i can contact the warmane team trought the forum.
1.6 I write in the Forum and i get the reply above from the Super Moderator Sapphire, in witch the moderator claims that i shoud have the points, than the moderator statets this : " ...if you were actively playing and collected at least 10 points recently. If you haven't collected points recently, then you won't receive those points"
1.6.1 For the last 5 days i have loged in and spend more than 3 hourse online on the realm Frostwolf with diferent characters
1.6.2 I have collected 10 points recenlty, yes after i learned that there is such a function (mind you the moderator has not typed if i shoud collect them before or after the event)
1.6.3 If the warmane team tries to defend the argument that i was late to collect the points i will ask you to look at the information provided by the warmane team - if the acount is active - i alredy proved that my acount is active by activating my acount vie the activation link that you have sent me!
1.6.4 If one adds more rules to an event (event, tornament, campaing and etc.) after the first statment (basicly the rules that you have defined that will apply in the begining of the evnet, when it has started) without warning of change (you have not said that you will change the rules) this leads to the tought of trying to hide something a mistake or etc. There is also another word for that - fraud/scam, scaming is the act of making somebody do something without ofering him any value for his services (for example gaining publicity trought the facebook marketing system of ratings the so called "likes", whyle promising a certain reward, but not granting the reward. ). I am not acusing anybody of anything, but do not forget that i have fulfilled all the requirments of the event, even those that you have claimed after the end of it!
This is the exact timeline. I have given my best to be exact and to have a solid argument not just empty words and i have provided references at the bottom of my reply to the Super Moderator Sapphire.
Baiscly what hapened is some kind of misunderstanding. It is ok in my opinion -mistakes do happen, it is only human! But my claim stays: i have participated in the event, i have an active acount, by the argument i have writen earlier and also i have claimed points. I have fulfilled all the requirments of the event. I humbly ask of the warmane team to grant me the reward i have earned.
Thank you for your time and reading the clame!
Have a nice week!
Reference:
https://www.warmane.com/
https://www.warmane.com/policies/terms
https://www.warmane.com/policies/privacy
https://www.warmane.com/policies/refund
https://www.facebook.com/warmaneofficial
https://www.facebook.com/warmaneoffi...68702919869977
... and a bunch of screenshots that i have prepared in case that i need to defend my argument further more, also a pdf copy of the terms,privacy and refund sections of the site.
P.s. I have recieved this mesage in the ticket system:
"Smyth
Jun 15, 2015 You had to have ' Collected Points ' before today to have been eligible for the reward.
As you did not meet this requirement, you were ineligible to receive the Points. "
Nevertheless my claim is the same since this is not specified literaly NOWHERE! I have fulfilled all the requirments of the event. If this is the case tought and i do not get the promised value it is pure fraud... but i believe of the honesty and nobility of the warmane team, and i believe that this will work out well for both sides, and that everybody will be a winer :)Edited: June 15, 2015 Reason: Update in the Notification box
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Member
I think you need to look up the meaning of "Humble" :-)
Other than that, I'd like to add that you can get 10 points every single day, just by logging in to the game and the web-site.
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Banned
@bedusken i followed your advice:
humble -
adjective, humbler, humblest.
1.not proud or arrogant; modest:
to be humble although successful.
2.having a feeling of insignificance, inferiority, subservience, etc.:
In the presence of so many world-famous writers I felt very humble.
3.low in rank, importance, status, quality, etc.; lowly:
of humble origin; a humble home.
4.courteously respectful:
In my humble opinion you are wrong.
5.low in height, level, etc.; small in size:
a humble member of the galaxy.
verb (used with object), humbled, humbling.
6.to lower in condition, importance, or dignity; abase.
7.to destroy the independence, power, or will of.
8.to make meek:
to humble one's heart.
So in my opinion i came to this conclusion - i have not thretened anybody, i have not been arrogant (after all i used the provided infromation and even posted links in the references), i have used the titles of the staff, i have not twisted the words of anybody nor have i said anything rude to anybody.
About the "...just by logging in to the game ..." Well i have registered 9 days ago from now, the last 5 days i have spent almost entirly ingame and i have loged alteast 3 times a day becouse of disconects, server crash etc - yet no points have been added towards my account. Thanks for the heads up tought, i will keep track and i will start loging in the website everyday to see if its true or perhaps there is somethign wrong with my end.
P.s. Please people wait till the warmane team reply becouse it is important for me, than post all your positive and negative feedback towards my claim. Thank you!Edited: June 15, 2015 Reason: alot of typoes :D
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Member
You are not very modest or courteously respectful. Asking for something that has been given out for free for active players, which you in no way are entitled to, in this manner, is not humble.
Nevertheless, I'm sure you'll get a reply regarding the points.
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Member
Is yours a new account? This account didn't get the 100 points either, though it was made a couple days ago or so...
Oh it was bc if You didn't collect 10 points recently they said. I hadn't logged onto the forum so that must be why...
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Banned
My friend, if i may call you such. It is not free, the moment the message for liking the page went up this become the so called deal bound by trading law witch is present in literaly every country in any form or kind protected by the goverments. I give them my rating in facebook and they give me what they have ofered - this are the terms that they have proposed, by liking the page i am acepting the terms so they must fulfill their end of the bargain . I have liked the page as i stated. (even without the like this is true and has the same power, becouse it is said that all players get the points if 10k likes are reached)
Also i am respectufull, i did not ofended the staff nor i undermined the warmane team status - i used the title of the moderator that has adresed me.
I have provided an argument that i am active player with two points, first there is no description anywhere what active means in the legal statement of our agreement for use of their services . As i pointed out earlier above i made sure that there is no such information in the legal agrement betwen me and the warmane team (the place where you click i agree with terms and services when i have registered) before i make any claim whatsoever and the second point is that in the activation email the warmane team has stated that i must click the provided link in order for my acount to be activated - i have clicked the link so now my account is active. There is no place that says there is diference betwen activated and active, also when the agreement was acepted there was no explanation of any diference betwen activated and active, so i legaly use my right originating from roman law - the first is right. and still stay behind my clame for the points witch i have earned.
Again i beg of you, Please let the warmane team post a reply first, than give me feedback.Edited: June 15, 2015 Reason: Alot of typoes....
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Member
I am in the same situation as you are :) I have not recieved my points aswell. Yesterday i logged, did my arena cap, collected my daily points, and couple hours later the 100 points were given and havent recieved any. I doubt they will do something about it, just letting you know you arent the only one who hasnt recieved them :)
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Member
They said: "....only to those who voted recently will get the reward" they said it, and it was stated clear enough. dont come
up with begging things you didnt be able to get. Well you did hit the Link, also you liked the page, but you did not met the requirement for collecting votepoints.
just that easy. you was sleepy to read carefully so you get nothing than a thank you for your like.
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Banned
@mgkx Thank you for the feedback. But i will ask all future positive feedback or negative feedback, if you wana tell something ncie ot me like mgkx did you wana tell me how stupid i am to be done in private messages, so we keep the topic here clean and constructive.
@albeanoso if you do not bring any proof of your words, they are just words - please do so or do not flood the post with just words. I have taken my time and i have made a resarch witch i have posted above witch his backed up by facts. Your words will be a fact when you can bring visual none biased proof .
P.s. People please wait for the warmane teams answer, than do post your feedback. I realise alot of people have not recieved them and i realise alot of people will defend the server. This topic is not about liking or not liking the server, nor it is abou hurting somebody or calling people bad things - this topic is about defending the basic rights of every player, better community health, feedback towards the warmane team and more positive stuff. All i have posted above in my claim, it is a positive thing not a negative thing. Becouse those who had no argument about the missing points now have it, also now the warmane team has an overview over some mistakes in the communication and the legal agreement witch they can fix in order to avoid such situations in future and provide a better user expirience and get better community health. Like i said it can be a win win situation.
P.p.s To be honest i did not want to start this topic here, becouse i feared people will not respect my will to wait for the warmane team - but the warmane team has not provided other means of comunication.
P.p.p.s Also if you keep adresing me people i am bound to reply to you have it in mind please if you think about writing. If you want to say soemthing abou me or that you do not like me plase do it on a private message so we can leave the topic ground here open for constructive discusions and feedback towards the situation.Edited: June 15, 2015
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Forum Veteran
That was what the message on facebook said at the beginning. It was changed 2 times. At the end the part about voting was removed since you are actually just collecting points not voting.
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Member
I, too, didn't get the points. I have an account, as do two of my children that I enjoy playing with. Every day for weeks (with one or two exceptions) I have made sure all three logged in some game time and collected their points. It's a great system and rewards regular play - I applaud Warmane for it.
However, only one of these three accounts got the bonus points at the milestone.
I'm just wondering if that was a glitch or if there was another requirement that the other two accounts didn't meet. No hard feelings, but the bonus points are always welcome.
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Moderator
No glitch, everyone who collected daily points recently definetly received the 100 points gift.
Those who didn't get it, nothing can be done. It is a gift, after all, and you did not meet the requirements for it.
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Member
Hey
I have a problem with my points too. I played Saturday and saw my balance was 2 coins and 10 points. Then when everyone got 100 points mine got reset:
Your currency reset has been completed. 2 coins and 110 points have been removed.
Any help would be appreciated. Thanks!
Regards
Godflames
