1. donation issue

    Donated 10 euro and did not receive my coins, the transaction said it was not completed with a big frownie face on the screen, but my bank account was still charged the money. I donated another 10 euro after that and it worked just fine.

    if I could be reimbursed the 10 coins, or have the charge reversed to my account that would be fantastic.

    I've donated to you guys several times in the past and never had an issue til now, thank you for your time, and hopefully a speedy resolution.

  2. If it said the transaction was not completed, you won't get any coins and the money should be returned to you in a few days.

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