1. My character was stolen

    Hello. I have many question for you, but first i wanna solve this 1. Since im only 1 that has acc name and pass, after i paused for 2 monthis, came back, and find out that im missing a bis lvl 60 twink warrior, with unubtainable naxx 40 bis gear, worth a lot, with everything i put in it, just lost, like that. So i tought maybe i can find a trace of it on trade, or transfers, or anything, i cant find anything about it, but lucky i got all sshots, to prove it. And worst thing is that i found a hunter with my name , Maexna, playing on ali side, and he is a lvl 60 twink bis hunter. So Warmane, explain this to me? And return my char back. I donated over 350 euros to this server, to go trough crash of loosing everything 3 yago, and now this , plus loosing pass on acc that is linked to this, you can see that i guess, wich had email blocked by you, after i was hacked 4 years ago. It was your plan to not be hacked again, so i accepted it.

    Thank you in advantage.

  2. Make a support ticket on website here or send an email to [email protected]

    You can also restore deleted characters in Services > Character Restoration, but it's available only for 30 days after deleting the character and it costs coins or points unless you do it within 24 hours of deleting the character.

    Consider enabling 2 step authentication to make sure it doesn't happen again.

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