Account Security

[shinobikun]

Hello Warmane team/Everyone

Few days ago, my account has been hacked and all my items had been stolen, i didnt post a ticket back then because i wasn't using the double authentication, so i guess it's my fault there.

But today i received a email which says that has been a request to acces to my account from a new location without showing any IP address, can you help me trace it up or something ?

[Anyone0]

If it doesn't include IP address, it's ingame authentication attempt. During ingame authentication, you get an email even if password is entered incorrectly.

[shinobikun]

So that's even worse i guess ?, i wasn't playing at the time when the email was sent..

[Anyone0]

No. It just means that someone tried to log in game and entered your username. It doesn't mean that they even know your password. And without your password, they can't log in.

[shinobikun]

Well, fair enough, i bet its the same guy who "hacked" me in the 1st place.

[Anyone0]

Yes, the same person probably tried to log in again but couldn't and probably won't try again.

[Disktrasa]

I can confirm this, Sounds exactly like what happened to me.
Just make sure your new password is longer and stronger, and harder ;D