Long time without playing

[Xeraoklm]

and my charcaters lvl 70+ have disappeared, what happend ?

Thanks

[Xeraoklm]

Up... i still have the characters on Blackrock

[Thorbjorn]

Inactivity cleanup that happens every year. Have you checked under character restoration service on the website?
Could be that some1 broke into your account aswell.

[Xeraoklm]

Omg u meant that every characters that haven't been logged-in during 1 Years are deleted ?

Yeah nothing in restoration

[Xeraoklm]

My friends have still their charcaters and they played at the same moment than me

[comlogo]

Hae you actually checked in game? The inactivity also clears nicknames and you won't seem till you log in the realm and set a new name

[Xeraoklm]

Yeah of course, i even rerolled...

Is there any way to contact the staff ?

[Thorbjorn]

Yeah of course, i even rerolled...

Is there any way to contact the staff ?

[email protected]

[Xeraoklm]

Can you please confirm me that when u create an account, you can only use gmail adress ? Thanks

[comlogo]

Yes, only gmail is allowed.