Technical Wrongly banned for 'advertising'

[Adastra]

Good morning,

I have tried to log on this morning and a window popped up stating my IP has been banned for 'Advertising'.

I have not been advertising anything, I have simply sold things in the Auction House like everyone else, to make some gold.


Can someone please explain this to me as I plan to appeal it.

[Spartan8801]

This is the rule about advertisement:

ADVERTISEMENT OR PROPAGANDA
Do not announce other server names anywhere, be it via whisper, guild chat or any global channels. Do not mention their names even for the sake of comparisons or criticizing. Advertising other servers, sites, hacking programs or third-party programs etc. is highly forbidden. Do not try to work like a licensed Warmane employer. If you open a site to donate for people (even if they cannot donate) you will still be breaking the rule.

I hope it will help you with your appeal :)

[Adastra]

This is the rule about advertisement:




I hope it will help you with your appeal :)

I have not done any of the above.

The only thing I cant possibly think of, that has been suggested to me by a friend who also plays the game is I was using a VPN as I need this for my job. I don't ever turn it off, simply because its never affected gameplay for me before.

[Spartan8801]

No VPN cannot be a reason for a advertisement bann, I've never seen such a case (at least on the forums).

[Obnoxious]

Yes, using a VPN can be a reason for that. Many free VPN IPs have been banned for being constantly used to advertise.
It has happened many times, and there have been probably dozens of threads about it.

[Adastra]

Then I have no idea what has happened.

I don't understand how an account can be banned for something that it has clearly not been involved with. If I was spamming trade or sending links or something I could understand and expect it.

The only thing that has been bought to my attention is I have VPN and they 'may' have something to do with it.

I have sent and email explaining all of this and I am looking forward to a reply, makes me kinda triggered when this kind of thing happens without any clear explanation or evidence.

[Spartan8801]

Yes, using a VPN can be a reason for that. Many free VPN IPs have been banned for being constantly used to advertise.
It has happened many times, and there have been probably dozens of threads about it.

well help the poor soul get his account back if this is the case :)

[Adastra]

Yes, using a VPN can be a reason for that. Many free VPN IPs have been banned for being constantly used to advertise.
It has happened many times, and there have been probably dozens of threads about it.

Thank you for your reply Obnoxious.

Mine is not a free VPN, it is bought by my employer and installed on every device I use to work from.

Where do I stand regarding appealing?

[skullatbash]

Where do I stand regarding appealing?

in your case, by sending an email to [email protected]

[Adastra]

in your case, by sending an email to [email protected]

I have already done this.

Awaiting a reply.