Technical [BUG QUEST] The Purification of Quel'Delar - Battered Hilt

[cerbo]

After inserting and clicking the sword, I receive nothing and the quest wont proceed.

Screenshot: https://ibb.co/vsQPDHt

Is this solvable problem? I already filed a ticket, thanks

[cnstrctr]

You are doing it in a raid group. Do it without it.

[cerbo]

What should I do? do I need to reset it just from the current quest or do I need to go back from the start?

[Mitzen]

What should I do? do I need to reset it just from the current quest or do I need to go back from the start?

Leave the raid.
Talk to the NPC again.
???
Done.