1.   March 2, 2022  
    nim4's Avatar
    nim4
    Member

    I lost all my charecters

    Hello Everyone ,

    I've held this account since 2011, nowdays I try to play again I see I don't have any hero. I have a couple of back up in my account how we can restore my heros ?!

    Thanks
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  2.   March 2, 2022  
    skullatbash's Avatar
    skullatbash
    Forum Veteran
    From the website go into My Account>Services>Select Realm>Select Character>Set Currency:Free>Character Unstuck

    1. When did you play last time?

    2. On Which realm you had characters?

    3. Did you look for your character just on website or even in-game by logging with a client?
    If no characters are showed on website -> it means they are flagged for a rename. So you need to log with client to set new names

    4. Is your account premium?
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