Technical Support

[faucuk]

Hello. How long to wait for a response in your personal account from support

[OhieMitzen]

Hello. How long to wait for a response in your personal account from support

Depends on case.

Ban appeals can take weeks.
In-game tickets usually within 48 hours.
Premium support tickets within few days.
Emails probably several days.

[faucuk]

And how could I speed it up ? appealing the ban?

[OhieMitzen]

And how could I speed it up ? appealing the ban?

You can't speed anything up. You can't remove the tickets/emails that were sent before yours. Also ban appeals are the lowest priority.