Forum Ban Cleared, but Ban still active

[Cicerwakkiolo]

Hi Guys,

I've received the Ban Clearance this morning (thanks Mr Smyth) , but i still can't access to my account and ingame. Can you help me to solve this?

I don't have an identification code for the appeal, so i don't know how to show it here

[Djaka]

I have the same problem, I hope they can help me too.
Thank you very much