1. May 21, 2024  

    Can't log in with a specific character

    Hello guys,

    My main character Gurulaghimaa got bugged and I can't log in to it. Every time game crashes at the end of the loading screen.
    Although I can log in to my other character and play without any problems.

    What happened:
    I was playing the [The Thunder Forge] quest from the legendary series. I started the scenario on the Isle of Thunder. On the first try after phase 1 (empowering the Trillium) the doors towards the forge didn't open. I wasn't able to defend the Celestial Blacksmith NPCs and the scenario failed. I started the scenario second time and right after I successfully empowered the Trillium the game crashed. I tried to log in - game crashed.

    After few more attempts and deleting Cache folder - the game is still crashing. And I started looking for resolution of the problem myself.

    The things I tried:
    Deleting Cache and Errors folder. Unstuck character from website multiple times - now it's teleported to the Shrine of Two Moons.
    Check if the WoW folder is read only - it's not. Deleting character folder from the WTF folder. I tried the enUS fix with changing the config file in the WTF folder. Disabling all add-ons. Tried downloading the game again.

    Nothing of this helped. Game still crashing at the end of the loading screen - after that my character appears online for some time.

    I wrote a ticket to the GM. On the next day I had a replay. The answer was that my problem was being looked over.

    I checked my character - location now was Orgrimmar - problem still persists. Unstuck character still doesn't help.

    I hope the support team is still working on the case to resolve it. I don't know if I will receive update on the case in someway - and where.

    Do you have any ideas and suggestions? I couldn't find anything like my problem on the forum.

    Thank you in advance!

    P.S. Error message is:
    Exception: 0xC0000005 (ACCESS_VIOLATION) at 0033:00007FF6E7028DCE
    The instruction at "0x00007FF6E7028DCE" referenced memory at "0x0000000000000010".
    The memory could not be "read".

    I believe when character loads the game tries to read memory that is already taken. This memory address looks very small.

  2. May 23, 2024  
    Hello,

    UPDATE. Got fixed somehow, bey server restart or the support team and GM fixed it.
    I'm so happy now!

    Case closed.

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