Site Cant use my pld accaunt

[Gingaz]

Hello. I have an old account that I haven't used since Molten became Warmane. Now I want to recover it but I can't log in because the email that has a domain other than @gmail.com doesn't receive the security code. I know the username, password and email that the account was created with. My question is, can you change the email with a new one so I can see the security code or remove the security code so I can log in and change my email with a new one?

[Findrin]

Contact [email protected] and be prepared to provide as much evidence as possible to verify your account ownership.

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from.

If your account has been inactive for over one year and does not have premium , your characters may have been deleted due to Warmane's Inactivity Cleanup. It’s easier to simply create a new account than to go through the hassle of proving ownership of an account with no characters on it.

[Eggandchips123]

Hi When providing a new email can this be Hotmail?

[Findrin]

I guess Gmail only, i could be wrong
But based on this [UPDATED] Account security improvements
i think only Gmail allowed.
You can try making an account with Non Gmail , and if it works, use that type of Emails to link your account

We may enable the use of non-gmail emails over the coming days.

[Artofwar92]

This account is a @hotmail and made recently.

[Arhtemis]

I have same problem. I used to play from March 2010. Still have account activation email. I used to have premium account but unfortunately I wasn't able to retrieve that account. I assume that after some time, even if I had premium, account was removed.

[Mitzen]

If you've played after moltdown, it should still exist.

For definitive answers, you need to contact [email protected] explaining the situation.